All Sukoon Works pieces are made to order. Please allow time for both processing and delivery when placing your order.

Processing Time
Orders typically take 7 to 14 business days to process, as each piece is created individually.

Delivery Time
Once processed, orders are delivered within 5 to 7 business days, depending on your location. Total time from order to arrival is generally 12 to 21 business days.

Shipping Rates
Shipping is not free. Rates are calculated at checkout based on your shipping destination.

Local Pickup
We offer pickup in New Jersey, USA. If you would like to pick up your order, please email us with your name and order number. Pickup orders take 7 to 14 business days to process, and we will contact you by email to confirm when your order is ready.

International Orders
We ship internationally, with rates calculated by destination at checkout. Any customs duties, import taxes, or related fees are the responsibility of the customer and are not included in the purchase price. For high-value or international orders, we recommend purchasing shipping insurance where available.

Delays, Loss, and Damage
Every order is packaged carefully to protect against damage in transit. Once a package leaves our hands and is in the custody of the shipping carrier, Sukoon Works is not responsible for delays, loss, or damage. Processing and delivery times are estimates and are not guaranteed.

Order Changes
If you need to make a change to your order, please contact us as soon as possible. We cannot guarantee changes after 24 hours from the time your order is placed.